Support
Installation and reproducible bug support is included for the period stated at checkout. We normally reply within two business days, Monday–Friday, Asia/Ho_Chi_Minh time.
Before contacting us
Read the installation and troubleshooting guides included in your download. Then send the product name and version, deployment method, expected behavior, exact steps to reproduce, and a sanitized log excerpt.
Never send passwords, API keys, `.env`, application keys, databases, customer payloads, private source changes, or identity documents.